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| Frequently Asked Questions | ||
Q: Can you assist me with the design my project?
A: Yes, our experienced consultants are very knowledgeable about the projects our materials are suited for. We also have engineers and designers available to work with you for a reasonable fee. Some projects qualify for free engineer services.
A: It's simple! Just Call us at 877-302-8911 or contact us online.
A: Our product line is so vast and we do so much custom work, pricing is based on your exact project specifications. However, we are always happy prepare a quote based for you based on your specifications. Call us at 877-302-8911 or contact us online.
Q: Do you ship your materials?
A: Yes, will ship materials anywhere within the United States, and can provide overseas shipping as well.
Q: What does "actual dimensions of lumber" mean?
A: The actual dimensions of lumber depend on the type of lumber. Typically, rough lumber is the "full cut" and smooth lumber is "nominal." For instance, a rough 6x6 is actually 6 inches by 6 inches, whereas a smooth 6x6 is 5 1/2 inches by 5 1/2 inches.
A: Custom specifications are our specialty! Whether you're an engineer, architect, contractor, installer, or homeowner, our team goes above and beyond to make sure the products we deliver are exactly what you need to complete your project successfully.
Q: How do I determine the size of board I need for my project?
A: Many factors go into determining the exact size board you need, including the structure type and the amount of weight you are supporting. We'll work with your engineers or designers to make sure you get what you need, and you can always call us at 877-302-8911 or contact us online for advice.